FAQ's

To place a rental order, browse our website and make note of the equipment and accessories you wish to rent. Once you have decided on your selection, please send us an email at [email protected] or give us a call at +91 98190 33222. Our team will guide you through the order process and provide further instructions for order confirmation.

The rental period will be discussed and agreed upon via email or phone communication. It can be customized to suit your specific needs and event duration. Our team will work with you to determine the most suitable rental period for your requirements.

We accept various payment methods, including bank transfers and online payment platforms. Upon receiving your rental order request, our team will provide you with detailed payment instructions via email or during the phone call.

No, we do not require a security deposit for our rental orders. However, we kindly request that you take utmost care of the rented equipment during the rental period and ensure its safe return.

Yes, you can cancel or modify your rental order. If you need to make any changes, please notify us via email or give us a call as soon as possible. We will do our best to accommodate your request, subject to availability and any applicable cancellation fees.

Once your rental order is confirmed via email or phone, our team will provide you with the shipping details, including the estimated delivery date and any associated costs. We partner with reliable shipping providers to ensure the timely and secure delivery of the rented equipment to your specified location.

In the event of damage or malfunction during the rental period, please notify us immediately via email or phone. Our team will provide guidance on the necessary steps for repair or replacement, depending on the nature of the issue and the terms outlined in the rental agreement. Additionally, you can reach out to us for technical support over the phone.

Currently, we only offer shipping services for the rented equipment. Our team will ensure that the equipment is securely packaged and shipped to your desired location. We aim to make the process as convenient as possible for you.

Yes, we offer technical support during the rental period. If you encounter any issues or have questions regarding the equipment, please reach out to us via email or give us a call. Our team of experts will provide assistance and guidance to ensure a smooth rental experience.