Shipping policy
At Rental Bunny, we are committed to providing a hassle-free rental experience from start to finish. Our shipping policy includes not only free shipping for the delivery of rental equipment but also covers the return shipping process:
1. Free Shipping
We are pleased to offer complimentary shipping on all rental orders, including both the initial delivery and return shipping. The cost of shipping is already included in the rental charges, ensuring a transparent and all-inclusive rental experience for our customers.
2. Delivery Options:
During the rental process, you can select your preferred delivery option. Whether you need the equipment delivered to your office, production site, or event venue, our shipping services will accommodate your requirements.
3. Shipping Duration:
We provide estimated shipping durations during the checkout process, taking into account your location and the availability of the rented items. While we strive to meet these estimates, please note that unforeseen circumstances or external factors may occasionally cause slight delays.
4. Tracking and Updates:
Once your rental order is shipped, we will provide you with a tracking number. This allows you to monitor the progress of your package and receive regular updates on the status of your shipment. You can stay informed every step of the way.
5. Packaging and Condition:
To ensure the safe transportation of the rented items, we take utmost care in packaging them properly. Each item is secured and protected in suitable packaging materials. Furthermore, we conduct thorough inspections and cleaning processes before shipment to ensure that the equipment arrives in excellent working condition.
6. Return Shipping:
At the end of the rental period, we take care of the return shipping process as well. We provide detailed instructions and any necessary return shipping labels or documents to facilitate the return of the equipment. It is important to follow the specified return shipping method and schedule to ensure a smooth and efficient return process.
7. Insurance and Liability:
We carry insurance coverage for our rental equipment during transit to provide additional protection. However, it is essential to review and understand the terms and conditions of the rental agreement regarding liability and insurance coverage.
Please note that our shipping policy is subject to change, and any updates will be communicated to you promptly. If you have any specific shipping-related inquiries or special requirements, our dedicated customer service team is always available to assist you.
Experience the convenience of free shipping for both delivery and return with Rental Bunny. Rent with us and enjoy a seamless rental experience, where we take care of the logistics, allowing you to focus on your productivity and success.
